Privacy Policy
1. Introduction
Builts AI ("we," "us," or "our") is an AI automation agency based in Ontario, Canada. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (builts.ai) or use our services.
By accessing our website or engaging our services, you consent to the collection and use of your information as described in this policy. If you do not agree with this policy, please do not use our website or services.
2. Information We Collect
Personal Information: When you contact us, book an audit call, or engage our services, we may collect your name, email address, phone number, company name, job title, and other information you voluntarily provide.
Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar technologies to collect usage data and improve your experience. See our Cookie Policy for more details.
3. How We Use Your Information
We use the information we collect for the following purposes: to provide, maintain, and improve our services; to communicate with you about our services, including responding to inquiries and scheduling consultations; to send you relevant updates, tips, and marketing communications (with your consent); to analyze website usage and improve user experience; to comply with legal obligations and protect our rights.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances: with trusted service providers who assist us in operating our website and delivering our services (e.g., email platforms, analytics tools, CRM systems), subject to confidentiality obligations; when required by law, regulation, or legal process; to protect the rights, property, or safety of Builts AI, our clients, or others; in connection with a merger, acquisition, or sale of assets, in which case your information may be transferred to the acquiring entity.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
If you would like to request deletion of your personal data, please contact us at hello@builts.ai. We will respond to your request within 30 days.
6. Your Rights
Under Canadian privacy law (PIPEDA) and applicable provincial legislation, you have the right to: access the personal information we hold about you; request correction of inaccurate or incomplete information; request deletion of your personal information, subject to legal obligations; withdraw consent for the collection and use of your information; opt out of marketing communications at any time.
To exercise any of these rights, please contact us at hello@builts.ai. We will respond to your request within 30 days.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, access controls, and regular security assessments.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: hello@builts.ai. Builts AI, Ontario, Canada.